Insurance & Financial Navigation
Medicare, Medicaid, private insurance, authorizations, cost comparisons — your coordinator untangles the system so your parent gets every benefit they're entitled to.
What We Handle
Because Insurance Shouldn't Be a Second Full-Time Job
The average family spends 40+ hours per month on insurance-related tasks for an aging parent. Our coordinators take that off your plate entirely.
Medicare, Medicaid & Private Insurance Untangling
Understanding what's covered, by which plan, under what conditions, and for how long — across primary and secondary payers — is a maze. We map it out clearly.
- Comprehensive benefits review across all coverage sources
- Medicare Parts A, B, C, D explanation & optimization
- Medicaid eligibility assessment & application guidance
- Private/supplemental plan coordination with Medicare
- Explanation of Benefits (EOB) review in plain language
Authorization Tracking for Therapy, Equipment & Ongoing Care
Prior authorizations, re-authorizations, denials, and appeals — we track every request through the pipeline so nothing lapses or gets lost.
- Prior authorization submission & follow-up
- Re-authorization deadline tracking & reminders
- Denial review & appeal support
- Durable medical equipment (DME) coverage verification
- Therapy visit limit tracking (PT, OT, speech)
Cost Comparison Across Care Options
In-home care vs. assisted living vs. skilled nursing facility — each carries radically different costs and coverage. We run the numbers so you can make an informed decision.
- Side-by-side cost breakdowns across care settings
- Insurance coverage mapping for each option
- Out-of-pocket estimate calculations
- Long-term care insurance benefit review
- Veterans benefits & other program eligibility checks
Bill-Pay Oversight & Fraud Watchdog
Medical billing errors and fraud cost families billions each year. We review bills for accuracy, flag suspicious charges, and track what's been paid vs. what's pending.
- Medical bill line-item review for accuracy
- Duplicate billing & overcharge identification
- Fraud & suspicious charge flagging
- Payment tracking across all providers & payers
- Explanation of Benefits reconciliation
Why It Matters
The Cost of Not Navigating
$45B+
Lost annually to medical billing errors in the U.S.
~60%
Of denied claims are never appealed — even though most reversals succeed
40+ hrs
Average monthly hours families spend on insurance paperwork
Stop Losing Sleep Over Insurance Paperwork
Your coordinator handles the insurance maze so your parent gets every benefit they deserve — and you get your evenings back.